代理报关,国际快递

March 17, 2019 | tags | views
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The company is a subsidiary of huachang group specializing in international express, air and sea transport business companies. Huachang group has branches and cooperative agents in more than 70 countries in the world, mainly engaged in international express delivery, air transport, sea transport and import and export business between China and Hong Kong, with abundant funds and abundant talents. Huachuang logistics is a private enterprise in China, which is a first class freight forwarder approved by the state.



China international has a proficient business, good at management, experienced, innovative management and a compact, efficient and energetic team, adhering to the "real solution for customers, provide the best logistics solutions and services" concept, adhere to the integrity, collaboration, pragmatic, enterprising, constantly learning, improve their strength, and optimize the operation process, to create a gen people proud for China enterprises.


Huachuang international provides customers with "one platform, two networks and multiple channels". A platform, namely advanced express tracking information query platform; Two networks, namely, domestic and international distribution and delivery networks; Multiple channels, namely the integration of international and domestic well-known, high efficiency and good service delivery giant and foreign excellent agent resources, the use of their respective channels to adapt to modern logistics, to provide customers with more accurate international logistics services.


Huachuang international is committed to continuous improvement of service, continuous improvement of efficiency, continuous strengthening of management, and strive to make customers achieve 100% satisfaction. We always carry out customer-oriented; To quality service for the purpose; Customer requirements for the mission; For the purpose of mutual profit. We cherish every client's entrustment, and faithfully deliver your express and goods to the destination quickly, accurately and safely. shipping

To Europe, the Mediterranean, the americas, Australia and other gold routes mainly, other routes as a supplement, to provide customers with container FCL and LCL import and export services, Suggestions and organization of the best transport scheme.

By air/sea/air

Provide perfect and fast air import and export transport, customs declaration and inspection, pick up goods, delivery, each airport customs and the traditional route of sea and air combined transport business.

logistics

The company has 1,500 square meters of customs supervision warehouse in south China logistics park and is equipped with professional management team, operating equipment and information system, to provide customers with transportation, storage, distribution, classification and packaging and other value-added services and a series of services, and has the experience and ability to provide a full set of logistics solutions.

Other supporting services

Provide trailer service in south China with contract partner and agent for customs clearance, commodity inspection, insurance, etc. Service time limit

Except for special agreements with customers (such as remote areas),

The time limit for express service in the same city shall not exceed 24 hours, and the time limit for express service in different places in China shall not exceed 72 hours.

Time limit for complaint handling

Unless otherwise agreed with the complainant,

30 calendar days for express within the same city or in different places within China;

30 calendar days for express delivery from Hong Kong, Macao and Taiwan;

International express is 60 calendar days.

Claim acceptance and compensation payment

1. Reply to the sender within 24 hours upon receipt of the sender's claim form and inform the sender of the time limit for claim processing.

2. Within 7 calendar days after the amount of indemnity has been agreed with the sender, the indemnity shall be paid to the sender or the beneficiary designated by the sender.

Time limit for claims processing

Unless otherwise agreed with the sender, the claim processing time shall not exceed:

30 calendar days for express within the same city or in different places within China;

30 calendar days for express delivery from Hong Kong, Macao and Taiwan;

International express is 60 calendar days.

Response time

For the express mail that cannot be found through the Internet, customers should be informed within 30 minutes when they call.

Delivery times

Provide at least 2 free deliveries. More than 2 times, inform the recipient of the standard fee in advance.

Claim to accept

Reply to the sender within 24 hours of receipt of the sender's claim form and advise the sender of the time limit for claim processing.

Validity of enquiries and complaints

Within 1 year from the date of receipt of the express.本公司是华昌集团下属的一家专业从事国际快递、空运、海运业务的公司。华昌集团在全球70多个国家设有分支机构和合作代理商,主要从事国际快递、空运、海运以及中港进出口业务,拥有雄厚的资金和人才。华昌物流是一家民营企业,是国家批准的一级货运代理企业。




中国国际有一个精通业务、善于管理,经验丰富、创新管理和紧凑,高效、充满活力的团队,秉承“为客户真正解决方案,提供最佳的物流解决方案和服务”的理念,坚持诚信、协作、务实、进取、不断学习,提高自己的实力,并优化操作流程,为中国企业创造一个创人民感到骄傲。



华昌国际为客户提供“一个平台、两个网络、多个渠道”。一个平台,即先进的快递跟踪信息查询平台;两个网络,即国内和国际分销和递送网络;多渠道,即整合国际国内知名、高效优质的服务交付巨头和国外优秀的代理资源,利用各自的渠道来适应现代物流,为客户提供更准确的国际物流服务。



华昌国际致力于不断改进服务,不断提高效率,不断加强管理,努力使客户达到100%的满意。我们始终奉行以客户为中心;以优质服务为宗旨;客户对使命的要求;以互利为目的。我们珍惜每一位客户的委托,忠实地将您的快递和货物快速、准确、安全地送达目的地。航运


以欧洲、地中海、美洲、澳大利亚等黄金航线为主,其他航线作为补充,为客户提供集装箱整箱和拼箱进出口服务,并提出建议和组织最佳运输方案。


空运/海运/空运


提供完善快捷的空运进出口运输、报关验货、提货、发货、各机场海关及传统航线的海空联运业务。


物流


公司拥有1500平方米的华南物流园海关监管仓库,配备专业的管理团队、操作设备和信息系统,为客户提供运输、存储、分布、分类、包装和其他增值服务和一系列的服务,和有经验和能力提供了一套完整的物流解决方案。


其他配套服务


为华南地区提供拖车服务,代理报关、商检、保险等业务。服务期限


除与客户签订特别协议(如偏远地区)外,


同一城市的快递服务时间不得超过24小时,全国各地的快递服务时间不得超过72小时。


处理投诉的时限


除非投诉人另有同意,


在同一城市或者中国境内不同地点快递的30个日历日;


香港、澳门、台湾地区快件30个日历日;


国际快递是60个日历天。


接受索赔和赔偿


1. 在收到寄件人的索偿表格后24小时内回覆寄件人,并告知处理索偿的时限。


2. 赔偿金额与发包人约定后,应当在7个日历日内支付给发包人或者发包人指定的受益人。


处理申索的时限


除非与寄件人另有约定,处理索偿的时间不得超过:


在同一城市或者中国境内不同地点快递的30个日历日;


香港、澳门、台湾地区快件30个日历日;


国际快递是60个日历天。


响应时间


对于网上查不到的快件,客户打电话时应在30分钟内通知。


交货时间


提供至少两次免费送货。2次以上,将标准费用提前告知收款人。


要求接受


在收到寄件人的索偿表格后24小时内回覆寄件人,并告知处理索偿的时限。


查询及投诉的有效性


自收到快件之日起1年内。


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